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How does my product work?
Please visit the Product Instructions page for helpful links about your SUN Company product.
Where are your products made?
Nearly all SUN products are made in the USA, assembled in the USA, or final-assembled in the USA at our manufacturing facility in Colorado.
What is the lead-time for standard SUN products (without custom imprint)?
We strive to maintain an inventory of all of our standard products, which usually ship within one to two days.
What is your product warranty?
We offer a limited warranty on our products for one year from date of purchase. For more details, please contact us at firstname.lastname@example.org.
Where can I buy SUN products in stores?
How can I open a wholesale account with SUN COMPANY?
Please contact us at email@example.com to set up a qualifying wholesale account.
Do you sell outside the USA?
We sell to many wholesale customers outside the USA. Approximately 20% of our sales are to customers overseas and we can ship relatively small orders abroad. We regret that we are unable to sell to individuals outside the USA and Canada.
What is the minimum order quantity for custom imprinting SUN COMPANY outdoor products?
What is typical lead-time for a custom imprinted job?
One to two weeks after receiving payment and approved art proof. If needed, production can be expedited to just a few days (additional fees may apply).
What is the set-up charge for custom imprinting?
There is no set-up charge.
With what colors can I have my logo imprinted?
On light-colored substrates, we can match virtually any Pantone color, or any color swatch you provide. On our dark-colored products, we suggest white ink, for best readability.
Can you imprint more than one color?
One, two, or three spot colors imprints are available.
Can I mix products to reach the 96-unit minimum for custom imprinting?
We can combine specific products to reach the 96-unit minimum.
• Various styles of Zip-o-gage (Original, Neon, LumaZip, etc.)
• Various styles of Therm-o-compass (Original, Birchwood, etc.)MiniComp and MiniComp II.
• Various styles of WildLight animal flashlights or LifeLight animal flashlights.
Regrettably, we cannot combine other products to meet the 96-unit minimum.